Latest Posts

Lansdowne Air Cargo Training program open for business!

Lansdowne Technologies Inc., in association with Battelle,LACT_image the world’s largest independent, non-profit R&D organization, has developed an advanced, web-based, interactive, on-line and in-class training system for Canadian air-cargo employees and screeners. The Lansdowne Air Cargo Training (LACT) program, based on Lansdowne’s established e-Learning Management System, air cargo handling specific content, and Battelle’s ProDetect™ security screener training software, was developed to provide training in compliance with recent amendments to Canadian Aviation Security Regulations and Designated Provisions Regulations (Air Cargo).

LACT_imageThe LACT program has been developed to meet the growing need for training across Canada’s air cargo community and reflects Lansdowne’s broad consultation with recently-retired Transportation Security Inspectors. This program focuses on the required employee training for shipping companies, warehouse and trucking companies, freight forwarders, and air cargo administrators who manage, screen, and handle cargo destined for passenger and cargo flights departing from Canadian airports.

LACT courses are available on-line now.

Visit the new website at

Download the LACT Program brochure.

Facilitate Innovative Problem Solving with LEGO® SERIOUS PLAY® and Applied Creativity



Innovative results don’t just happen by sitting down with the team and trying to think of ways doing things differently. According to the Basadur Centre of Applied Creativity, there is a  basic formula:

INNOVATIVE RESULTS = the right CONTENT + the right PROCESS + the right PROCESS SKILLS + the right TOOLS + the necessary thinking STYLES.

A new car isn’t built by dumping all the parts on the floor in a pile and saying ‘Ok team, go to it’. No, we use an assembly line. Yet, this is often what we do in meetings and projects.  When we walk systematically through a process that leads us into and out of the divergent and convergent thinking skills needed at each stage, from finding and defining the problem, to finding and formulating a solution and effectively implementing it, we have a much higher chance of effectively and efficiently solving our problems and challenges.

Then there is the 10-50-90 rule of thumb. We remember 10% of what we hear, 50% of what we see and 90% of what we do.  This is where LEGO ® SERIOUS PLAY® (LSP) comes in.

As explained in a previous post found here, LSP is a methodology that always creates 100% engagement from participants, and frees us from our regular thinking patterns that can often inhibit us from letting go into a creative space.


Bringing in ‘hand-powered engagement’ from the entire team lifts the level of insight and creative dialogue at several key stages of the problem solving process.  Is the entire team understanding the problem in the same way? What perspectives and insights can each person contribute to understanding the situation? We know that given the same resources, each person will produce something different. When the problem is complex, we increase our chances of an effective and innovative solution when we can glean all the information we can. This is where most processes fall short – defining the actual problem. Many teams have a tendency to jump straight to solutions.

Once the team has identified its top potential solutions, we can enter into an LSP build of each solution and explore what each might look like in different ways.  We can even run scenario testing with the models to explore potential impacts and barriers.

Does your team have a complex challenge you need to work on? For more information about exploring your team’s cognitive diversity in the creative problem solving process, contact Fiona or Lise. Bring everyone’s full self to solving the challenge at hand.