Our Ethics

A commitment to ethical personal and corporate behaviour has been a centerpiece of Lansdowne’s management philosophy since the company’s inception. Our ethics program ensures a continual process of renewal of this commitment through regular employee discussions, seminars, and case studies. The Lansdowne Code of Ethics, summarized below, is the written embodiment of the active and explicit practices of our people and represents the principles established by the management.

Lansdowne is responsible to our clients. Our consultants evaluate our clients’ requirements honestly and completely, based not only upon our clients’ stated perception of need, but also upon our collective experiences, lessons learned, and expertise. To this end, Lansdowne strives to:

• Deliver competent professional consulting services at fair prices;
• Offer estimates that encompass all elements of the task, including seemingly hidden and implicit requirements;
• Provide advice that is sound and beneficial, even if not immediately consistent with clients’ expressed expectations;
• Meet the agreed objectives of each assignment, including price, scope, deliverables, and quality; and
• Cooperatively investigate, design, and implement custom-made solutions with our clients to best achieve the stated client goals as well as Lansdowne’s ethics and business goals.

Lansdowne accomplishes these goals by:

• Hiring exceptional professionals with the right knowledge, experience, commitment to quality, and leadership skills;
• Providing the resources, climate, and opportunities for our employees to improve their knowledge and skills;
• Creating a working environment that promotes cooperation and support among our team members;
• Promoting knowledge sharing and lessons learned across all disciplines; and Working closely with our clients to ensure a clear understanding of each client’s unique needs and expectations.

Lansdowne fosters a climate of “doing what it takes” to get the job done. We promote this by:

• Ensuring tasks we accept are reasonable, viable, and achievable;
• Developing a management structure and system that is easy to use, effective, and supportive; and
• Anticipating and abating problems and risks without dwelling on blame or recriminations.

Lansdowne is responsible to our employees. We recognize that effort is a foundation of success. We foster a professional workplace where individuals work with dignity in a collegial and cooperative team. We strive for frank communication balanced by respectful sensitivity so that all can contribute. To this end, Lansdowne provides:

• Fair compensation; Suitable working conditions;
• Support and compensation for individual professional development;
• Opportunities to share successes and lessons learned with their peers;
• Constructive criticism of ourselves and supportive criticism to each other; and
• A philosophy that work should be fun and rewarding.

Lansdowne is responsible to our corporate business affiliates. We ensure that our business endeavors are beneficial to the client, to Lansdowne, and to our partners. We respect the intellectual property, client bases, and employee loyalties of our partners, and we expect the same in return.

Lansdowne is responsible to our community. Lansdowne participates in several charity events. We also support local competitive suppliers, and we are patrons of community sporting enterprises. Each year our employees direct donations to local families in need, and Lansdowne is pleased to support our employees' efforts. Lansdowne is responsible to our shareholders. We strive for sound growth and business success while maintaining transparent Generally Accepted Accounting Principles.